Complaint Letter by Miguel (C1) - Letter-writing - Your Texts - Your Stuff!

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Samsung Spain
119 Blackthorne Street
28080 Madrid

Attn: Mr John Adams
Sales Manager

Dear Mr Adams,

I am writing to inform you that the computers I ordered from your company have not been supplied correctly. Last week I placed an order with your firm for 15 computers and 30 laptops. The consignment arrived yesterday but contained only five computers and five laptops.

This error put my firm in a difficult position. I manage a lawyer's practice and this error caused me and my clients considerable inconvenience.

I am writing to request the delibery of the computers and laptops that should have been delivered. I enclose the delivery note and the bill, so that you can verify what I am stating. Otherwise, I shall be forced to take legal action. Money was charged in my bank account but I have not received the goods I purchased. I would like the contract to be fulfilled.

I look forward to hearing from you shortly.

Yours sincerely,

William Harvey
Lawyer nº 18947